Email : support@thebiltongman.co.uk
Best for orders, delivery, and product questions.
Wholesale enquiries : trade@thebiltongman.co.uk
Stock our range in your store, gym or office.
Returns & refunds : See our Returns Policy
Fast guidance on returns, exchanges and refunds.
Any query ? Send us a message ! We respond in 24-48h !
Frequently Asked Questions
Find answers to common questions about our products, shipping, returns, and more.
How do I place an order?
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To place an order, simply browse our products, add items to your cart, and proceed to checkout. You can review your order before finalizing your purchase.
What payment methods do you accept?
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We accept major credit cards, PayPal, Shop Pay, and Apple Pay for your convenience and security.
How long does shipping take?
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Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location.
What is your return policy?
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We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
From the founders
"We started in Weardale in 2012 with a simple promise: grass-fed beef, honest spice and time over shortcuts. If something isn’t right with your order, we’ll make it right, quickly and fairly."
Place a Safe Order with The Biltong Man
Fast Shipping
Get your orders delivered quickly in the UK with our reliable shipping service.
Customer Support
Our dedicated team is here to help you anytime, day or night.
14-Day Money Back
Not satisfied? Get a full refund within 14 days, no questions asked.
Secure Payments
Shop with confidence using our encrypted and secure payment system.